IS A GENERIC CARTRIDGE INFERIOR TO A NEW ONE?

There should be no difference in print quality or page yield with
a Generic cartridge. Our cartridges contain only quality toners
that work well with the OPC drum and other replacement parts
to meet OEM performance.

WHAT IF I EXPERIENCE A PRINT QUALITY ISSUE?

If a cartridge does not meet expectations, simply notify a
customer service representative and return the cartridge
and a page sample showing the print quality problem in the
box it came in – Return it for evaluation and replacement.
Please refer to our product Warranty for details.

WILL USING REMANUFACTURED TONER CARTRIDGES VOID MY EQUIPMENT WARRANTY?

Law prohibits manufacturers from voiding their
warranty obligations on the grounds that a consumer did
not use the original manufacturer’s replacement cartridge.

WHY DON'T MORE BUSINESSES RECYCLE?

Basically, this is due to lack of education. The office
products remanufacturing industry has been in existence
for about many years. But we are working diligently to
educate consumers about the value of remanufactured
cartridges and the advancement the industry has made
in the improved technology of generic cartridges. Through
public relations various marketing stratergies, more
and more users are realizing the added value and
comparable quality of remanufactured cartridges.

AM I REALLY HELPING THE ENVIRONMENT BY USING GENERIC CARTRIDGES?

Definitely. Each discarded cartridge adds approximately
three pounds of unnecessary waste to our landfills – waste that
will take as long as 1,000 years to decompose. It is estimated
that 100 million laser and printer cartridges and 400 million
inkjet printer cartridges are produced each year.
Remanufacturing these 500 million cartridges will
save an estimated four million cubic feet of landfill
space. The office products remanufacturing industry has
already made a substantially positive impact on the
environment and the economy and will continue to do so.